Frequently Asked Questions
Where does NoQ deliver?
Most of Pattaya, Nakula and Jomtien.
What times do NoQ deliver?
Normally order before 18.00 and receive order Between 10.00 – 21.00 the following day at your convenience. We have an express delivery service
How does NoQ delivery work?
When you place an order, select a delivery that suits you.Our delivery team will call you and confirm delivery time. Our delivery team will bring your order at your doorstep (if you live in an apartment, please make sure he or she can get into the building)
Should I tip my delivery person?
You are under no obligation to tip but have the option of providing a nominal tip if you feel that you’ve received exceptional service. NoQ personnel are not permitted to solicit tips under any circumstances. If you have a comment or compliment use our contact us page. We’d love to hear from you!
Can I pick up my order from your facility?
Yes at a specified time so we can prepare your order.
What if my order contains beer or wine?
If your order contains alcoholic beverages, the person who receives your delivery must have identification proving that they are over the age of 20.
What is your policy for walk-up residences (buildings without elevators)?
In the interest of the safety of our delivery personnel, we do not deliver to walk-ups (buildings without an elevator) above the fifth floor. Our technology cannot enforce these limits when you place an order, so we ask all our customers to abide by these service limitations, as we may limit deliveries when orders exceed these requirements. Again, this rule exists only to protect the health of our delivery staff, and we appreciate your understanding and cooperation.
How can I pay for my order?
Cash On Delivery or PayPal
Does NoQ accept coupons?
Yes. NoQ accepts coupons.
How do I place an order at NoQ?
- First, sign up to create an account.
- To find groceries, simply browse our departments or use the search box to seek out specific brands or items.
- When you find what you want, select a quantity, then click the green “Add to Cart” button.
- Once you’ve found everything you want and need , go to Checkout. Select your delivery address and a two-hour delivery time slot.
- After you finish checkout and submit your order, we’ll send you an e-mail confirming your order details.
- 6Then we will call to confirm delivery time
Can I order by phone?
Yes but you will need all product item numbers. We suggest online ordering for a smoother experience.
Returns & Replacements
We do not accept any returns unless there is a manufacturing defect with the item. Incase you notice a manufacturing defect with our product please contact us within 2 days and let us know about the defect. We will guide you on how you can return the product to us and have the merchandise corrected to your satisfaction.
Payment, Pricing & Promotions
NoQ.co.th accepts cash on delivery. All Promotions offered by NoQ are at its own discretions and can be terminated at any time without prior notice.
Please log into your accountat https://noq.co.th/my-account/